Frequently Asked Questions
Glowenra offers a wide range of skincare, body care, and lifestyle accessories designed to enhance your daily beauty rituals with thoughtfully selected ingredients and mindful design.
Simply browse our online catalog, select your favorite items, and add them to your cart. Follow the secure checkout process to complete your purchase in just a few clicks.
We provide standard and expedited shipping across Canada. Orders are processed within two business days and you will receive a confirmation email with tracking details once your package ships.
If you’re not fully satisfied, you can return unopened items within 30 days of delivery. Please contact our customer support team to initiate a return and receive further instructions.
You can reach us via the contact form on this page, by emailing support@glowenra.com, or calling +14161621369 during business hours Monday to Friday.
From time to time, we feature sample sizes and trial packs. Sign up for our newsletter at glowenra.com to stay informed about sample launches and special offers.
To select the right routine, start by identifying your skin type and primary concerns. Use Glowenra’s online assessment or request a brief consultation to receive personalized recommendations. Focus on gentle cleansers, hydrating serums and protective moisturizers that suit your daily habits and seasonal needs.
Yes. Every Glowenra product is formulated and manufactured without animal testing at any stage. We partner with suppliers who adhere to responsible sourcing guidelines and support transparent ingredient traceability.
Standard delivery across Canada typically takes 3–7 business days. Expedited options are available at checkout for faster arrival. You’ll receive tracking details as soon as your order ships.
If you’re not fully satisfied, you may return unopened items within 30 days of receipt for an exchange or credit. Please contact our support team to initiate the process and receive return instructions.
We accept major credit and debit cards as well as digital wallets. All transactions are processed securely using industry-standard encryption to protect your information.
Absolutely. You can schedule an in-person visit at our Toronto location or book a virtual skin and lifestyle consultation via our website’s appointment portal.
Yes. Based on your assessment or consultation, we can recommend a curated selection of products designed to work together, saving you time while addressing multiple needs.
All ingredients are reviewed by professionals and tested for safety and mildness. For sensitive skin, we highlight fragrance-free and low-irritant formulas and provide detailed ingredient lists on each product page.