Privacy Policy for Glowenra

Effective Date: January 1, 2025

1. Introduction

Welcome to Glowenra (glowenra.com). At Glowenra, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website and interact with our services.

2. Information We Collect

• Personal Information: Name, email address, shipping address, and phone number you provide when placing an order or registering an account.
• Account Details: Username and password to access your Glowenra account.
• Order Information: Product preferences and order history to personalize your experience.
• Technical Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

3. How We Use Your Information

We use your data to:

• Process and fulfill your orders, including processing payments and arranging shipments.
• Provide customer support and respond to your inquiries.
• Personalize and enhance your experience on our site.
• Send you updates, newsletters, and promotional offers if you opt in.
• Analyze site traffic and user behavior to improve our content and services.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to maintain your session, store your preferences, and gather analytics data. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. If you decline cookies, certain features of the site may not function properly.

5. GDPR Compliance

For users in the European Economic Area, we adhere to the General Data Protection Regulation (GDPR). You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data.
• Restrict or object to our processing of your data.
• Receive your data in a structured, commonly used format (data portability).

To exercise any of these rights, please contact us and provide sufficient details to process your request.

6. Data Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, so we cannot guarantee absolute security.

7. Third-Party Services

We may share your information with trusted service providers who assist us in operating our website, processing payments, fulfilling orders, sending communications, and conducting analytics. These parties are contractually obligated to protect your data and may not use it for other purposes.

8. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence, including Canada. We ensure that any such transfer complies with applicable data protection laws and that appropriate safeguards are in place.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us to request deletion.

10. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will display a new effective date. We encourage you to review this page regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

Glowenra
301 Front Street West, Toronto, Ontario M5V 2T6, Canada
Phone: +14161621369
Business ID: 822539548
Email: info@glowenra.com
Contact Us